Why Families Choose HelloNanny — 2,000+ Registered Candidates and 300+ Successful Matches

More and more expat families in Bangkok are looking for a nanny or maid, but many still say the same thing: "I don't know who to trust" or "a friend's referral alone doesn't feel like enough." HelloNanny was created to solve exactly that problem — a dedicated nanny and maid matching service for expat families in Bangkok. Here's why so many families choose us.

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HelloNanny at a glance

• Who we serve: expat families living in Bangkok
• What we offer: nanny, maid, and housekeeper matching
• Candidate database: 2,000+ registered
• Successful matches: 300+
• Matching speed: same day, or the next business day if requested outside business hours

HelloNanny understands what expat families in Bangkok actually need. Support in English, Japanese, and other languages, familiarity with international school schedules, and cultural sensitivity — all of this is built into how we work from the start.

• Consultation and support available in Japanese
• Advice on employment rules for expat households under Thai labor law
• Support finding a replacement staff member when your family relocates or is reassigned

With 2,000+ registered candidates, we can accommodate a wide range of requirements.

• English-speaking nannies
• Newborn / postpartum care specialists
• Staff comfortable with pets
• Maids skilled in cooking
• Staff who can also drive
• Live-in or live-out, either is fine

We start by listening to exactly what you need, then narrow candidates down to the profiles that are the best fit. Our strength is matching based on quality and compatibility, not just numbers.

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Reason 3: Speedy matching

"We need someone urgently" or "we need childcare starting tomorrow" — we can respond to requests like these the same day (or the next business day if it falls outside business hours).

From your first consultation to candidate proposals, moving quickly is one of our core strengths. We also handle emergency situations, like when a nanny suddenly quits in Bangkok.

Candidate profiles, shared upfront We share profiles covering background, work history, skills, and language level — with photos, so you have a clear picture before you even meet.

Interview support We help set up interviews (online or in person) with candidates, and provide a list of questions worth asking during the interview.

Background checks Basic identity verification is carried out for all nannies. However, a police record check is not standard for every nanny — some candidates already have one completed, and for others it can be arranged for a fee upon request. A "background check" and a "police record check" are not the same thing, so we always confirm during consultation which one you mean.

A successful match isn't the end — we continue supporting you after employment begins.

• Employment contract templates
• Advice on handling issues that come up
• Support finding a replacement staff member
• Information on social security procedures

HelloNanny has grown mainly through word of mouth within Bangkok's expat community. Our 300+ successful matches include Japanese, Western, and other multinational families.

"A friend living in Bangkok told me 'they're incredibly thorough with introductions,' so I used them. They listened carefully to exactly what we needed and, after checking in with candidates on their side too, proposed 7 nannies who fit our requirements the very next day. Interview support in situations where language was a barrier was also a huge help. We've used a few placement agencies before, but the quality and speed were honestly on a different level." — a Japanese family based in Bangkok

"When we were looking for a nanny for our baby, we contacted several agencies, and Hello Nanny stood out by responding very quickly... We found a nanny who was a great fit for our family, and it has now been two months. She has been wonderful with our baby, and we are very happy with the service." — a Bangkok-based family (Google review)

• Expat families hiring a nanny or maid for the first time in Bangkok
• Families whose current nanny isn't the right fit and want to start fresh
• Families who suddenly need a nanny urgently (we can respond quickly)
• Families looking for a postpartum nanny
• Families looking for staff with a specific skill (English ability, cooking, driving, etc.)

HelloNanny is a specialized matching service connecting expat families in Bangkok with excellent staff. With a database of 2,000+ registered candidates, 300+ successful matches, and fast matching, we've supported the parenting and daily lives of many families.

If you're looking for a nanny or maid in Bangkok, we'd love to hear from you. Consultations are free.

👉 [Get a free consultation](https://hellonanny-san.com/en/contact)